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Delivery Information

Orders are Monday to Friday, excluding public holidays. Any orders placed after 5pm on Friday and over the weekend will not be dispatched until Monday, excluding Public Holidays

Standard shipping on all orders once dispatched will take 2-4 working days. You will receive an email upon dispatch which includes a tracking number of your order. You can track your order via myhermes.co.uk.

 All orders over £50 is free delivery.

Delivery Failure

If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery.

Stock Outs

Usually everything displayed on our site as "In Stock" is present in our warehouse and available for immediate dispatch. In the unlikely event that any ordered goods are not readily available to us, we reserve the right to cancel your order. You will receive an email notification of any order cancellation as a result of stock out confirming that any pre-authorisation has been released or payment refunded as relevant in line with our Payment Terms, to the extent that the out of stock item forms part of a larger order, all other goods ordered by the customer will be dispatched in the normal way.